Who are we? (please see about Dolce Europa)
Dolce Europa Fine Foods and Bindi bring together the best of what the specialty food world has to offer.

Our distribution network have been servicing both retail and foodservice industries around the world for over half a century. Our customer service will provide you with the most convenient way to order and receive the products you request. . To be eligible for wholesale purchase you must be a retailer or food service establishment and can fulfill our minimum order requirements.

Ordering Information

Dolce Europa Fine foods carries a large assortment of specialty products. We're continually adding new products and working to keep our prices competitive.

How do I contact Dolce Europa?
Dolce Europa Fine Foods is open for business Monday through Friday, 8:00am to 5:30pm. You can speak to one our staff during business hours, or leave us a message or send us an email enquiry anytime and we will get back to you within the next 24 hours.

How do I make my first order?
To become a Dolce Europa customer we will need to create an account. We will gather permanent account information such as your Washington State resale number along with credit and contact information.

Will Call pickups
Orders can be picked up at our warehouse by appointment only. Please call us and let us know when you will be coming so we will be there. Dolce Europa Fine Foods is located at 503 So. Michigan St. in the Georgetown neighborhood. Directions to our warehouse.

Delivery Information

Dolce Europa Fine Foods has its own fleet of delivery vehicles to ensure efficient and prompt delivery of orders. All vehicles are insulated and refrigerated to keep products in optimal condition.

We deliver your order biweekly or weekly to you. We have a $100 minimum order for delivery within the Seattle area. For all other areas see below:

Payment Information

We require that all new accounts receive their first 2 orders C.O.D. until credit can be established. To apply for the account please contact us.

We can receive payment by corporate check or cash.
Sorry, at this time we do not accept credit cards.

Invoices
For those on account, we require payment within 7-15 days of delivery.

You will receive an invoice with your order. This will be used for any enquiries. We ask that payment is made from invoice. A statement will be sent once per month for all open invoices and after 15 days, customers will be charged 1.5% interest on all unpaid invoices. We do not charge your account until the order is delivered or shipped (fedex).

Return Policy

In order to provide consistent customer service and product support, the following procedures will be followed when customers request a product return or credit for spoiled products.

Returns
All returns are at the discretion of Dolce Europa and must be approved by management.

Each returned product must be in an unbroken case (no product pieces missing) with undamaged packaging, allowing the product to be resold.

Credit for damaged products
All credits are issued at the discretion of Dolce Europa.

Customers requesting credit for a spoiled product must provide the product for inspection.

If an employee accepts the return of a spoiled product to Dolce Europa, it does not constitute a grant of credit.

When a customer requests a credit, they need to be questioned on their handling procedures; storing, defrosting and serving. Storage temperatures need to be verified.

The majority of spoilage in the past has resulted from inappropriate storage and handling. Frozen products such as gelato or fruit ripieno need to stored at 0 degrees or below. Melting will occur above 5 degrees. Defrosted products need to be stored between 35–45 degrees. Most pastry products without cream will last 3–6 days stored between 40-45 degrees.